Terms & Conditions
Terms & Conditions

TERMS & CONDITION

Item purchased is assumed agreed under few condition:

1) in value as in what is stated in the website.

2) in sizing, as we have placed detailed measurement for customer's reference to avoid any inconveniences.

3) in colour, as screen resolution & lighting effect may cause a slight difference in appearence in the website.  

4) in courier sevices ( please refer to delivery policy)

--- WE USUALLY SHIP OUT ORDERS 1 DAY AFTER CLEARED PAYMENT, WE WILL NOTIFY YOU VIA EMAIL ONCE ITEM HAS BEEN SHIPPED OUT. 

5) once an order is confirmed, and PAID, no cancellation is accepted.

 

VOUCHERS & COUPON 

Only 1 offer can be redeemed at one time. For example you are entitled to 2 coupons , 

you may only redeem one of the coupon for one purchase, it is not permissionable to use more than 1 offer in one purchase.

 

STOCK RETURN & REFUND POLICY

For any returns or complaints send us an email at [email protected]

T&C for returns / refund
*We do not accept returns for colour related issue - as colours will be slightly different due to screen resolution and lighting*

1) ONLY defected items can be return for an exchange, with only the same exact design /colour/ size unless unavailable you are entitled to choose a different design/colour/size with the same price. A refund will only be issued if item is out of stock. 

2) We only accept a return within 7 DAYS after order is received. 

3) We do not accept returns for wrong sizing, except we have provided wrong measurements.

4) We ONLY accept returns , for UNWORN , UNWASHED , DEFECTED clothing. 
(Minor differences from picture will not be accepted for returns)

 

DELIVERY POLICY

For local orders, currently we only use poslaju courier. (Estimated arrivals within 1 to 3 working days)

Shall any delays occur, we are not responsible. Tracking number will be provided for customer reference.

 

For international orders, we will either use EMS (poslaju) or Normal air parcel. 

Charges differ. We are not responsible for any delays in delivery.

 

IMANN ABDUL have the right to refuse returns which fail to meet requirements and we also have the right to change our terms & conditions without prior notice.